Refund & Cancellation Policy
Effective November 2, 2026
This policy applies to all purchases from GMC Fixer, including the Google Merchant Center Full Audit & Misrepresentation Removal package ("the Full Audit") and individual à la carte services ("Micro-Services"), together "the Services", from GMC Fixer (gmcfixer.us), operated by Paul N. Mangiafico, Jr., a sole proprietorship based in Manchester, New Hampshire, United States. The Service is a digital consulting service. No physical goods are shipped.
1. Price and billing
The Full Audit costs $499.99 USD, charged once per Google Merchant Center account or store. Micro-Services are priced individually: Feed & Product Error Fix $19.99, Policy & Page Transparency Audit $29.99, Contact & Trust Signals Setup $39.98, and Custom Appeal Letter & Guidance $69.99. There is no subscription and no recurring charge. Micro-Services are fully refundable until work begins and non-refundable once the deliverable has been sent. Sections 3, 4 and 6 below apply to the Full Audit. Any applicable sales tax is shown before payment.
2. Cancellation before work begins: full refund
You may cancel at any time before we begin the audit and receive a 100% refund. Work begins when we confirm by email that we have received the access and information needed to start. Until you receive that confirmation, your order is fully refundable.
3. Cancellation after work begins: partial refund
If you cancel after work has begun but before we deliver your audit report, you are eligible for a 50% refund ($249.99), reflecting the professional time already spent reviewing your account.
4. After the audit report is delivered
Once the audit report and fix list have been delivered, the core Service has been performed and the purchase is non refundable. Appeal drafting and guidance continue to be provided as part of the package after delivery.
5. Google's decision
GMC Fixer is not affiliated with Google. Google retains final authority over every account review. Refunds are not issued based on the outcome of Google's review, because the outcome depends on factors outside our control, including whether recommended fixes are implemented.
6. If we fail to deliver
If we do not deliver your audit report within 10 business days of receiving the required access and information, you may request a full refund, regardless of work already performed.
7. How to request a cancellation or refund
Email contact@gmcfixer.us or call +1 (406) 804-9611 with your order email and store URL. We respond within 2 business days. Approved refunds are issued to the original payment method and typically appear within 5 to 10 business days, depending on your bank or card issuer.
8. Contact
GMC Fixer · Paul N. Mangiafico, Jr. (Sole Proprietorship) · 162 Brook St, #2, Manchester, NH 03104, United States · contact@gmcfixer.us · +1 (406) 804-9611